Prior to moving to Sarnia, we lived in Kilbride/North Burlington for 24 years. We sold our home last August and began our search for a house in Sarnia. We had no real estate contacts, or preferences for any one company.
Walter Palombo returned our call when contacted about one property. He took details as to what we were looking for and got back to us with a list of further properties to check. We met the following weekend and visited several properties. He continued to search for us as the first weekend did not result in finding the right home.
Coming from out of town, we were not sure what to expect. Walter was punctual , well prepared and guided us through the covid protocols. He was professional, polite and answered all our questions.
A lot of the process now involves on line work, which Walter patiently guided us through. When a home was listed, that we thought was the one for us, Walter was contacted and arranged a virtual tour, and allowed my son who lives in Sarnia to attend. An offer was made on a Friday and Walter got back to us late the next day letting us know our offer was accepted. Finishing paperwork had to be completed on the Saturday – Walter invited us to his home to make sure all was completed and in order. We felt that was going the extra mile. He kept in touch from that time, until moving day , and was waiting to welcome us to our new home on that day. He continues to check in with us to see all is well with our new home and how we have settled in to our new neighbourhood and city.
We recommend Walter as a dedicated professional and he is an asset to Royal Lepage